Jimmy Higgins

Executive General Manager, Claims

About Jimmy

Jimmy is responsible for managing claims on behalf of all Suncorp New Zealand products and portfolios across general and life insurance, including specialty brands such as Marine and Corporate.

With 25 years’ experience in the financial services industry, Jimmy joined Vero in March 2012 and led Vero's integrated claims operations, which included responsibility for our earthquake response programme and resolving the remaining earthquake claims.

Jimmy has held a number of roles in the Suncorp Group since joining the business in 2008. Initially, he was responsible for managing major events for the Suncorp Insurance brand before taking up a role as the Executive Manager Claims in Suncorp Insurance.

After the transformation of brands within the personal insurance business, Jimmy was appointed to the role of Executive Manager, General Insurance Fraud & Investigation and was responsible for claims fraud management, quality assurance and process governance for personal insurance claims. He was also instrumental in the Group’s response to the natural disasters in Queensland as Executive Manager, Queensland Event Recovery.

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Senior Leadership Team

Paul SmeatonChief Executive Officer

Catherine DixonExecutive General Manager, People Experience

Helen McNeilHead of Risk

Jimmy HigginsExecutive General Manager, Claims

Campbell MitchellExecutive General Manager, Customer Marketplace

Kate DronAppointed Actuary

Adam HeathExecutive General Manager, Insurance Solutions

Cris KnellExecutive General Manager, Distribution

Tim BuckettChief Financial Officer