Welcome to Suncorp
New Zealand

Suncorp New Zealand delivers financial services to New Zealanders.

As part of Suncorp, Suncorp New Zealand* provides scale and financial certainty to our go-to-market brands and builds connection between these brands for our customers and Business Partners.  Our go-to-market brands have long-standing relationships with our Business Partners and customers who recognise and trust them.

With our breadth and expertise, Suncorp New Zealand is able to create more personalised and relevant choices for New Zealanders to look after their financial wellbeing.

Suncorp New Zealand is part of Suncorp, a leading general insurance, banking, life insurance and superannuation business with brands in Australia and New Zealand. Suncorp Group has approximately 13,500 employees and relationships with around nine million customers. Suncorp Group is a Top 20 ASX-listed company with A$96 billion in assets.

*Suncorp New Zealand refers to a group of related or associated companies in NZ consisting of Vero Insurance NZ Ltd, Vero Liability Insurance Ltd, Asteron Life Ltd, AA Insurance Ltd and AA Life Ltd, all of which are connected to Suncorp Group Ltd, an Australian company listed on the ASX.

Our Purpose

At Suncorp New Zealand, our purpose is to ‘create a better today’ for all of our stakeholders. It’s what drives us every day, and gives meaning to every action we take.

We help New Zealanders live the life they want now and plan for the life they want tomorrow. 

Our Vision

Our vision is to be the #1 choice for New Zealanders because we are the destination for the moments that matter. 

We provide our customers the freedom and flexibility to look after their financial wellbeing in a way that best suits them.

We want to create value for customers and support them at the important times in their journeys.

We’re here for good and take a leadership role in our communities and continue to protect and champion what New Zealanders care about.

From Risk to Reward

From Risk to Reward is a study we’ve conducted to look at what is important to New Zealand businesses, what might be holding them back, how they feel about risk and how they see their businesses evolving over the next five years.

We’ve learned that growth is not the key measure of success, which prompted us to ask: when it comes to New Zealand business, is bigger really best?

More about From Risk to Reward

From Risk to Reward - Watch the video

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Our Brands

Vero

Vero is New Zealand’s general and specialist insurance expert. It’s here to make insurance mean more for our customers and it drives everything they do. Vero works with a range of corporate partners (AMP, ANZ, The Warehouse Group and Turners) to make a positive difference to the lives of its customers. 

Asteron Life

Asteron Life provides life and disability insurance to New Zealanders to help them celebrate life.

Asteron Life was named Women’s Employer of the Year at the 2015 ANZIIF New Zealand Insurance Industry Awards. It also won the 2015 HR Institute’s award for Corporate Social Responsibility in recognition for its Brighter Futures programme.

AA Insurance

AA Insurance is a joint venture between Vero Insurance and the New Zealand Automobile Association (AA). AA was established in 1903. It has over 1.6 million members and is one of the New Zealand’s strongest and most trusted brands.

AA Life

AA Life is a joint venture between Asteron Life and The New Zealand Automobile Association (AA). AA was established in 1903, has over 1.6 million members and is one of New Zealand’s strongest and most trusted brands.

Since 2013, AA Life has received the Reader’s Digest award for Most Trusted Life Insurance Brand.

Our Senior Leadership Team

Paul Smeaton

Chief Executive

Paul Smeaton is Chief Executive Officer, Suncorp New Zealand responsible for the strategy and operational delivery for Suncorp New Zealand business which includes the Vero, Asteron Life and AA Life brands.

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Catherine Dixon

Executive General Manager, People Experience

Catherine is part of Suncorp Group’s People Experience leadership team which develops the strategy for human resources, learning, real estate and partnering.

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Cris Knell

Executive General Manager, Distribution

Cris leads the distribution team, centralised sales and service function, contact centres and sales offices for Suncorp New Zealand’s general insurance and life insurance brands.

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Jimmy Higgins

Executive General Manager, Claims

Jimmy is responsible for managing claims on behalf of all Suncorp New Zealand products and portfolios across general and life insurance, including specialty brands such as Marine and Corporate.

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Campbell Mitchell

Executive General Manager, Customer Experience

As EGM of Customer Experience, Campbell is responsible for the delivery of Suncorp New Zealand’s customer strategy across the Vero Insurance and Asteron Life brands.

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Nigel Edmiston

Chief Risk Officer

Nigel is responsible for ensuring the Suncorp New Zealand brands, Vero Insurance, Asteron Life, and AA Life, meet all their compliance, legal and regulatory obligations. His responsibilities include regulatory affairs, compliance and risk of all types across the entire portfolio of businesses.

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Terry Gaze

Executive General Manager, Technology, Data & Labs

Terry is responsible for all technology, business intelligence, digital, and strategic programmes across the combined Suncorp New Zealand businesses.

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Adam Heath

Executive General Manager, Portfolio & Products

Adam and his team are accountable for the areas of product, pricing, underwriting, reinsurance and operations across Suncorp New Zealand’s general and life Insurance business and its associated brands.

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Tim Buckett

Chief Financial Officer

Tim is the Chief Financial Officer for Suncorp New Zealand. Tim’s division carries responsibility for Financial Control, Strategy and Performance management, Actuarial, and Procurement.

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Community

We value the communities in which we live and work. We’re dedicated to getting out into the community and making a real difference to people’s lives.

Suncorp understands that charities count on big-hearted people to lend a hand so that they can do what they do best – make a difference in our communities. That’s why we offer our employees one volunteer leave day per year, so they can support causes close to their hearts.

The Suncorp Brighter Futures Community Giving Program unites, engages and empowers individuals to make a difference to causes they are passionate about. This program provides our employees with multiple opportunities to get involved, give and share by volunteering, fundraising, donating and payroll giving.

Careers

At Suncorp New Zealand, our success is powered by our people. Our people are passionate about improving the financial wellbeing of New Zealanders.

We offer the freedom to work in a flexible environment, we respect and encourage diversity and we are committed to delivering great outcomes for our customers.

If you’re looking for a rewarding career at a great place to work, then Suncorp New Zealand could be the place for you.

Career opportunities

Newsroom

Termination of Scheme Implementation Agreement with Tower

7 November 2017

Vero Insurance, a wholly owned subsidiary of Suncorp Group Limited) has received notice of termination from Tower Limited of the Scheme Implementation Agreement.

Suncorp New Zealand completes claims assessments in Kaikoura area

14 September 2017

Suncorp New Zealand has now completed all claims assessments in the Kaikoura area, and closed the temporary office it set up for customers following the November 2016 earthquake.

Suncorp brands announced as finalists for New Zealand Insurance Awards

14 September 2017

Suncorp New Zealand and its intermediated brands, Asteron Life and Vero, have all been named as finalists for the 2017 ANZIIF New Zealand Insurance Awards.

Suncorp New Zealand research shows Christchurch businesses lead New Zealand’s attitude to risk

11 September 2017

A Suncorp New Zealand survey has revealed that Christchurch businesses are more confident about taking risks than the rest of the country. 

Suncorp lodges appeal of NZ Commerce Commission decision on Tower

23 August 2017

Suncorp has lodged an appeal with the High Court of New Zealand of the NZ Commerce Commission's decision to decline its application to acquire Tower Limited.

Suncorp New Zealand announces full year results 2017

3 August 2017

A Suncorp New Zealand survey has revealed that Christchurch businesses are more confident about taking risks than the rest of the country.

Suncorp disappointed by NZ Commerce Commission decision on  Tower

26 July 2017

Suncorp Group Limited today said it was disappointed that the New Zealand Commerce Commission had declined the application of Vero Insurance New Zealand Limited to acquire Tower Limited.

Vero and Tower enter into Scheme Implementation Agreement

27 June 2017

Suncorp Group and Tower Limited today announced that Vero Insurance New Zealand Limited (a wholly-owned subsidiary of Suncorp) and Tower have entered into a Scheme Implementation Agreement whereby it is proposed that Vero will acquire all of Tower’s ordinary shares it does not currently own by way of a Scheme of Arrangement.

Suncorp update on proposed Tower Limited acquisition

26 June 2017

Suncorp Group Limited today provided an update on the proposed acquisition by its wholly owned subsidiary, Vero Insurance New Zealand Limited of outstanding shares in Tower Limited.

Suncorp New Zealand launches inaugural Business Success Index and asks… “Is bigger really best?”

21 June 2017

A Suncorp New Zealand survey of New Zealand businesses has revealed that their view of success is not defined by growth - challenging the theory that bigger is best.

Suncorp New Zealand returns to Christchurch CBD

10 April 2017

Suncorp New Zealand, whose brands include Vero Insurance and Asteron Life, will take space in the new Te Urutī building at 48 Hereford Street, which has been developed by Ngai Tahu Property.

Suncorp New Zealand welcomes Campbell Mitchell as head of Customer Experience

21 March 2017

Suncorp New Zealand is delighted to welcome Campbell Mitchell as Executive General Manager Customer Experience. 

Suncorp New Zealand confirms 19.99% shareholding in Tower Limited

15 March 2017

Suncorp New Zealand confirms that Vero Insurance New Zealand Limited (a wholly owned subsidiary of Suncorp Group Limited) has increased its shareholding in Tower Limited (Tower) to 19.99%. 

Suncorp New Zealand update on proposed acquisition of Tower Limited

3 March 2017

Suncorp New Zealand today announced that it had made an application for clearance under s66 of the Commerce Act in respect of its proposed acquisition of Tower Limited (Tower).

Suncorp New Zealand acquires 11.14% of ordinary shares in Tower Limited in New Zealand

22 February 2017

Suncorp Group Limited (Suncorp) today announced that its wholly owned subsidiary, Vero Insurance New Zealand Limited (Vero NZ), had successfully acquired 11.14% of the ordinary shares in Tower Limited in New Zealand (Tower), and is standing in the market to acquire up to 19.9% of the shares in Tower.

Suncorp New Zealand announces 2017 half year results

9 February 2017

Suncorp Group Limited today reported net profit after tax (NPAT) of A$537 million for the six months to 31 December 2016. 

Suncorp New Zealand sale of Autosure business

22 November 2016

Suncorp New Zealand today announced the sale of the majority of its Autosure motor insurance business to Turners Limited, and the start of a new corporate partnership with Turners.

Vero ready to help customers affected by today’s earthquakes

14 November 2016

If your property has been damaged by the quakes, here are a few things we recommend you do to stay safe and get things sorted.

Vero wins Intermediated Insurance Company of the Year at 2016 ANZIIF Awards

11 November 2016

Vero Insurance was awarded Intermediated Insurance Company of the Year at the 5th annual New Zealand Insurance Industry Awards.

Suncorp New Zealand brands announced as finalists at the 2016 New Zealand Insurance Industry Awards

16 September 2016

Asteron Life and Vero named as finalists for Life Insurer and Intermediated Insurer of the Year.

Suncorp announces 2016 full year results

4 August 2016

Suncorp New Zealand is well positioned to deliver on its strategy to build resilience, capacity and a market place to meet New Zealanders’ needs.