About us

 

About Suncorp New Zealand

Suncorp New Zealand is part of Suncorp Group Limited, a leading financial services provider that offers insurance products and services through our well-recognised brands in Australia and New Zealand.

Suncorp Group has approximately 10,500 employees and is a Top 50 ASX-listed company with $21 billion in assets.

Suncorp New Zealand refers to a group of related or associated companies in New Zealand, consisting of Vero Insurance New Zealand Ltd, Vero Liability Insurance Ltd, Asteron Life Ltd and AA Insurance Ltd, all of which are connected to Suncorp Group Ltd, an Australian company listed on the ASX.

Our Brands

 

Our partnership with the NZ Automobile Association

 

Our Purpose

 

Suncorp has a long history of helping customers and communities when they need us, and our purpose is: Building futures and protecting what matters.

Our Ambition & Vision

 

Suncorp New Zealand supports the Suncorp Group ambition of becoming the leading Trans-Tasman insurer.

Our vision is unique to Suncorp New Zealand and is to provide ‘expertise delivered simply’. We’re the insurance experts, and our customers, brokers, advisors and partners want us to make it easy to work with us.

Our Strategy

 

Our strategy is to create a sustainably growing and stronger New Zealand insurance business with connected customer experiences.

Our strategic programmes of work:
People strategy

To set ourselves up for future success, it is critical that we maintain and strengthen focus on our key strategic enabler, our People. To do this, our people strategy is centred around creating the environment for people to thrive; and delivering a ‘workforce reimagined’.

Customer obsession

Customer obsession is about ensuring good customer outcomes and shaping and promoting a customer culture that drives decisions and actions that lead to better customer outcomes.

Operational transformation

Operational transformation is focused on simplifying, automating, and digitising our processes, and augmenting of our workforce through technology, and partnering.

Platform modernisation

Our platform modernisation strategy is centred on simplifying and modernising our core technology platforms.

Sustainability

 

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Suncorp New Zealand is focused on being a responsible insurer, supporting resilient communities and delivering on or climate change commitments.

Senior Leadership

 

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Suncorp New Zealand is focused on being a responsible insurer, supporting resilient communities and delivering on or climate change commitments.