About us
About Suncorp New Zealand
Suncorp New Zealand is part of Suncorp Group Limited, a leading financial services provider that offers banking, wealth management and insurance products and services through our well-recognised brands in Australia and New Zealand.
Suncorp Group has approximately 13,000 employees and relationships with around nine million customers. Suncorp Group is a Top 20 ASX-listed company with A$96 billion in assets.
Suncorp New Zealand refers to a group of related or associated companies in NZ consisting of Vero Insurance New Zealand Ltd, Vero Liability Insurance Ltd, Asteron Life Ltd, AA Insurance Ltd and AA Money, all of which are connected to Suncorp Group Ltd, an Australian company listed on the ASX.
Our Purpose
Suncorp New Zealand supports the Suncorp Group ambition of becoming the leading Trans-Tasman insurer.
Our vision is unique to Suncorp New Zealand and is to provide ‘expertise delivered simply’. We’re the insurance experts, and our customers, brokers, advisors and partners want us to make it easy to work with us.
Our Ambition & Vision
Our ambition is to be the #1 choice for New Zealanders because of our digital capability & seamless partnership model.
Through our joint venture and go-to-market brands, we connect customers to products, services and experiences that enhance and protect their financial wellbeing.
Our Strategy
Our strategy is to create a sustainably growing and stronger New Zealand insurance business with connected customer experiences.
Our strategic programmes of work:
People strategy
To set ourselves up for future success, it is critical that we maintain and strengthen focus on our key strategic enabler, our People. To do this, our people strategy is centred around creating the environment for people to thrive; and delivering a ‘workforce reimagined’.
Customer obsession
Customer obsession is about ensuring good customer outcomes and shaping and promoting a customer culture that drives decisions and actions that lead to better customer outcomes.
Operational transformation
Operational transformation is focused on simplifying, automating, and digitising our processes, and augmenting of our workforce through technology, and partnering.
Platform modernisation
Our platform modernisation strategy is centred on simplifying and modernising our core technology platforms.
Sustainability
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Suncorp New Zealand is focused on being a responsible insurer, supporting resilient communities and delivering on or climate change commitments.
Senior Leadership
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Suncorp New Zealand is focused on being a responsible insurer, supporting resilient communities and delivering on or climate change commitments.
