LLB / B.A
Kate has a particular interest in financial literacy and enabling good customer outcomes in the financial services sector. She led Westpac Life’s Financial Services Conduct Review Programme, and held executive leadership roles as Head of Legal for Westpac Institutional Bank, Head of Insurance and Investments and was Chief Operating Officer for the bank’s Consumer & Wealth division.
Subsequently, Ms Armstrong has provided consultancy services to Inland Revenue and Housing New Zealand respectively enabling customer experience programmes and strategic asset planning. She currently serves as a referee for the Disputes Tribunal, which primarily deals with consumer law.
Additionally, she is a director and trustee of the New Zealand Housing Foundation. Previously, Ms Armstrong served on the Board of the Financial Services Council.