As Executive General Manager of Claims and Operations, Campbell is responsible for managing claims on behalf of all Suncorp New Zealand products and portfolios across general and life insurance, including specialty brands such as Marine and Corporate.
Campbell has a wealth of experience in customer insights, digital marketing and brand strategy, retention and managing a mix of direct and intermediated customers.
He joined Suncorp in 2017 as Executive General Manager Customer Marketplace before moving to the Claims team in 2019. Prior to joining Suncorp, Campbell was the Chief Marketing Office at Fairfax Media where he was responsible for all business to consumer revenue and strategy. His remit also included New Ventures including startups and creating and growing an events business.
Campbell has held senior roles in marketing, sales and digital on both sides of the Tasman and started his career as a journalist in New Zealand.